Library Students Common Area Maintenance Request Guidelines.

To ensure a comfortable and well-maintained environment for all students, we encourage you to report any issues, make suggestions, or share improvement ideas for the Library Common Area.

How to Submit a Request:

All maintenance requests, suggestions, and improvement proposals must be submitted via the University Helpdesk:
👉 https://helpdesk.uom.lk/

Steps to follow:

1. Log in to the Helpdesk using your university credentials.

2. Select the help topic:
   “General Inquiry / Library / Common Area”

3. In the Issue Summary, clearly specify the nature of your request:

   • Maintenance Request

   • Suggestion

   • Improvement Idea

4. In the Details section:

   • For maintenance requests, provide a clear description of the issue and any relevant observations.

   • Include the asset number(s) involved, if applicable.

   • Uploading a photo of the issue is highly encouraged to help us respond more efficiently.

Your input helps us maintain a better study environment for everyone. Thank you for your cooperation!