# Option 1. Accessing UoM Webmail from overseas (Recommended Option)

UoM webmail can be accessed from outside Sri Lanka via a secure email portal located at [https://securemail.uom.lk/](https://securemail.uom.lk/)

You will be prompted to enter your UoM user name and password as shown below. (if your UoM email is <cites@uom.lk>, your user id is *cites*)

[![image.png](https://wiki.uom.lk/uploads/images/gallery/2023-06/scaled-1680-/MdRyxs0dcw9nQ0uM-image.png)](https://wiki.uom.lk/uploads/images/gallery/2023-06/MdRyxs0dcw9nQ0uM-image.png)

Upon successful authentication, the following screen will appear requesting you to enter your **Sri Lankan mobile phone number** which is recorded in UoM systems.

The number will appear partially completed with last three digits to be filled in by the user.

**If the mobile phone number recorded in the system is inaccurate, please inform through your head of the department or the administrative head to <cites@uom.lk> so that the number could be updated in the system.**

[![image.png](https://wiki.uom.lk/uploads/images/gallery/2023-06/scaled-1680-/UusQvXIrzyjUN0y1-image.png)](https://wiki.uom.lk/uploads/images/gallery/2023-06/UusQvXIrzyjUN0y1-image.png)

After entering the mobile phone number, click "SEND OTP" to receive a one-time password. Please note that you need to have SMS roaming facility enabled to receive this OTP when you are overseas.

[![image.png](https://wiki.uom.lk/uploads/images/gallery/2023-06/scaled-1680-/a8TCHW4wR4iybG6D-image.png)](https://wiki.uom.lk/uploads/images/gallery/2023-06/a8TCHW4wR4iybG6D-image.png)

Enter the OTP received and click "VERIFY OTP". Upon successful verification, the UoM webmail portal will appear.

If there are any issues, please open a ticket at [helpdesk.uom.lk](https://helpdesk.uom.lk/) to get help.