# Common Reports

# Library Students Common Area Maintenance Request Guidelines.

**To ensure a comfortable and well-maintained environment for all students, we encourage you to report any issues, make suggestions, or share improvement ideas for the Library Common Area.**

**How to Submit a Request:**

All **maintenance requests**, **suggestions**, and **improvement proposals** must be submitted via the University Helpdesk:  
👉 [https://helpdesk.uom.lk/](https://helpdesk.uom.lk/)

**Steps to follow:**

1. **Log in** to the Helpdesk using your university credentials.
2. Select the help topic:  
    **“General Inquiry / Library / Common Area”**
3. In the **Issue Summary**, clearly specify the nature of your request:
    
    
    - *Maintenance Request*
    - *Suggestion*
    - *Improvement Idea*
4. In the **Details** section:
    
    
    - For **maintenance requests**, provide a clear description of the issue and any relevant observations.
    - Include the **asset number(s)** involved, if applicable.
    - Uploading a **photo** of the issue is highly encouraged to help us respond more efficiently.

Your input helps us maintain a better study environment for everyone. Thank you for your cooperation!

[![image.png](https://wiki.uom.lk/uploads/images/gallery/2025-05/scaled-1680-/MdEvUdR5ZjUkukOf-image.png)](https://wiki.uom.lk/uploads/images/gallery/2025-05/MdEvUdR5ZjUkukOf-image.png)